Shipping and Returns

Thanks for shopping Rosemariesutherland.com

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

  1. You have 15 calendar days to return an item from the date you receive it.
  2. Items must be in the original packaging.
  3. Your items need to have the receipt or proof of purchase.

Refunds

When we receive your item(s), we will:

  1. Notify you that we have received your returned items.
  2. Begin inspection of the item(s).

We will immediately notify you on the status of your refund after inspecting the items.

If your return is approved, we will initiate a refund to your credit card, or original method of payment. The refund will usually be received within 15 days, depending on your credit card issuers policies.

Shipping

You will be held responsible for paying shipping charges for returned items. Shipping charges associated with returns are non-refundable.

Contact Us

If you have any questions on how to return your items, please contact us by sending an e-mail to reachout@rosemariesutherland.com